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The dirty little secret about giving thanks Nov 16, 2020

And the secret is… gift cards don’t make your team members feel appreciated!

I know, it’s shocking. And while gift cards are still considered “nice,” they just...

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The #1 fix for negativity Sep 22, 2020

“I feel like there is a culture of complaining developing at my community. Just complaining to complain! How can I help people transition to a more problem-solving mindset?”

This...

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